FAQS

  • A: Orders ship within 2–3 business days. Delivery usually takes 2–5 business days depending on your location.

  • A: Yes — on unused items within 14 days of delivery. See our Return Policy for full details.

  • A: Crazy Ape Bags are designed for high performance. Specific ACL certification will be noted on the product page if applicable.

  • A: Orders can only be canceled before they are shipped. Contact support@crazyapebags.com immediately if you need assistance.

  • A: Email support@crazyapebags.com with your order number and photos of the damage. We’ll make it right.Item description

Shipping Policy
Orders are processed within 2–3 business days after purchase confirmation.

  • We ship via USPS Priority Mail and UPS Ground, depending on location and size.

  • Delivery times typically range from 2–5 business days after shipment.

  • Once your order ships, you’ll receive a tracking number by email.

  • Crazy Ape Bags is not responsible for lost or stolen packages marked as delivered. Please contact your carrier for assistance.

Return Policy
At Crazy Ape Bags, your satisfaction is important to us.
We accept returns on unused products within 14 days of delivery.

  • Items must be in new, unused condition.

  • Customer is responsible for return shipping costs.

  • Original shipping costs are non-refundable.

  • Approved refunds will be processed to the original payment method once the return is received and inspected.

To start a return:
Email support@crazyapebags.com with your order number and reason for return.